Frequently asked questions
1. Do you ship outside Ireland?
Currently, we serve all of Ireland and will be expanding to other EU countries soon.
2. Can I customize a healthcare uniform?
Yes, we offer uniform customization based on your specific needs. Contact us for more details.
3. What if I ordered the wrong size or colour?
No worries! You can exchange it within 60 days, as long as the item is unused and in its original condition.
4. Are all items eligible for exchange?
Most regular items are. However, sale items can only be returned within 13 days for a refund. Exchanges are not available on sale items.
5. How long does it take to get my refund?
Refunds are processed within 3 to 7 working days once your return is received and approved.
6. Who pays for the return shipping?
Return shipping costs are paid by the customer unless the item was delivered incorrectly or was defective.
7. Is there customer support after purchase?
Absolutely! We offer reliable after sales service and are always here to help you even after your purchase.